warungplayTerms of Use
We at warungplay set out the terms under which we provide our sportsbook, live-dealer, and slot-game platform. These terms govern your account, deposits, withdrawals, and use of our services across football markets (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).
By opening an account on warungplay, you agree to these terms. We require account verification before deposits and withdrawals. We accept DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks (mobile banking, local payment, online payment, e-wallet). Our services are available only where local law permits; users are responsible for verifying compliance with their jurisdiction's regulations.
This page outlines our account policies, deposit and withdrawal procedures, bonus terms, dispute resolution, and jurisdiction notice. If you have questions about these terms, contact our support team via in-app help or email.
Account Opening and Verification on warungplay
When you join warungplay, we require you to provide accurate personal information: full name, date of birth, phone number, email address, and payment method details. We use this information to verify your identity and comply with standard security practices. Verification is subject to processing windows; we do not guarantee instant approval.
We do not permit multiple accounts per user. If we detect duplicate accounts, we reserve the right to suspend or close accounts without notice. Users must be of legal age in their jurisdiction to open an account on warungplay. We do not knowingly accept users from jurisdictions where online wagering is prohibited.
Account security is your responsibility
You are responsible for keeping your password confidential. We are not liable for unauthorized access if you share your credentials or fail to log out on shared devices.
Deposits and Withdrawals on warungplay
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are processed subject to payment-provider timelines. We do not charge deposit fees. Minimum and maximum deposit amounts are displayed in your account settings.
Withdrawals are processed subject to account verification and payment-method timelines. We do not process subject to verification. Withdrawal fees, if any, are set by your payment provider and displayed before you confirm. We reserve the right to request additional verification documents before processing a withdrawal.
We maintain standard security practices for all transactions, including SSL encryption and data protection protocols. Your payment information is not stored on our platform; payment processing is handled by our payment partners.
- Deposits: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment
- Deposit fees: None charged by warungplay
- Withdrawal timelines: Subject to verification and payment-provider processing
- Withdrawal fees: Set by payment provider; displayed before confirmation
- Minimum/maximum amounts: Displayed in account settings
Market Settlement and Dispute Resolution
We settle all markets based on official outcomes. For football fixtures (Liga 1, Piala Indonesia, Piala AFF, Champions League), we use official league and tournament data. For live-dealer games, settlement is automatic based on game outcome. For esports markets, we reference official tournament results.
If you believe a market was settled incorrectly, contact our support team with the match ID or game details. We will review the settlement against our official data source. Disputes must be raised within seven days of settlement. We reserve the right to void markets if we detect fraud, manipulation, or technical error.
We do not offer refunds on losing markets. All settlements are final once confirmed. If a fixture is postponed or cancelled, we will void the market and return stakes to user accounts.
Our warungplay Policies and Jurisdiction Notice
We at warungplay operate only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's regulations.
Bonus Terms
We may offer promotional bonuses to new or existing users. All bonuses are subject to terms and conditions displayed at the time of offer. Bonuses may include wagering requirements, time limits, or market restrictions. We reserve the right to modify or withdraw bonus offers at any time. Bonus abuse (including collusion, arbitrage, or systematic exploitation) may result in account suspension and forfeiture of bonus funds.
Prohibited Activities
We prohibit the following on warungplay: using automated tools or bots, placing markets on behalf of others, manipulating odds or results, money laundering, fraud, and collusion. We monitor accounts for suspicious activity and reserve the right to suspend or close accounts without notice if we detect prohibited conduct.
Jurisdiction and Applicable Law
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We operate under the assumption that users access warungplay from supported regions only.
If you access warungplay from a jurisdiction where online wagering is prohibited, you do so at your own risk. We are not liable for any legal consequences arising from unauthorized access. We reserve the right to restrict or block access from any jurisdiction at any time.
These terms reflect our commitment to transparent operations, secure transactions, and fair market settlement. We update these terms periodically; continued use of warungplay constitutes acceptance of current terms.
Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from your use of warungplay. We are not liable for service interruptions, technical errors, or third-party payment-provider failures. Our total liability is limited to the amount you have deposited on warungplay.
Changes to These Terms
We may update these terms at any time. We will notify users of material changes via email or in-app notification. Continued use of warungplay after changes are posted constitutes acceptance of updated terms. If you do not agree with changes, you may close your account.
For questions about these terms, contact our support team. We maintain English-language support for account and technical inquiries. Our support team responds during standard business hours via in-app help or email. We do not offer customer support; response times are subject to standard processing windows.
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